Returns & Exchanges
At Home, we want you to love every piece you pick for your space. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or use our guest return link to select the items you wish to return and provide a reason for the request.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund once the items pass our quality inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing